1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services in Brent.

  3. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  4. Winter Access Funds Evaluation Reports – March 2022

    Report -

    Evaluating the additional services made available through Brent's winter access fund

  5. NHS funding brings relief to patients in Brent

    News -

    NW London Clinical Commissioning Group runs additional weekend appointments

  6. Experiences of accessing a GP in Brent

    Report -

    We spoke to 371 people to find out about experiences of accessing a GP appointment in Brent

  7. Patient Experience Report 2021/2022 Q4

    Report -

    Summary of our patient experience feedback from January - March 2022

  8. Patient Experience Report 2020/2021 Q3

    Report -

    Summary of our patient experience feedback from January - March 2022

  9. Experiences of online GP consultations in North West London

    Report -

    Patients across North West London shared their views on online GP consultations

  10. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  11. GP Access Hub Appointments in Brent

    Report -

    A report on patient experiences of making appointments in GP Access Hubs, and knowledge of self-care or alternatives to GP appointments

  12. GP trends analysis report

    Report -

    This report examines the patient experience of GP Practices in Brent

  13. Phlebotomy Services in Brent

    Report -

    A review of Brent patients' experiences with phlebotomy services

  14. Summary of views on GP Hubs

    Report -

    In November and December 2014, Healthwatch Brent asked residents about their views on GP Hubs

  15. GP access: the story in Brent

    News -

    Thanks to feedback shared by hundreds of Brent residents, we've been able to go to local GPs with recommendations for how to improve access.

  16. Understanding the experience of accessing a GP in Brent

    News -

    How easy is it for patients to arrange a GP appointment in Brent? Are people able to speak to a doctor when they need to? Is it possible to arrange face-to-face appointments?

  17. Patient Experience Report Q1 2022 - 2023

    Report -

    Summary of our patient experience feedback from April - June 2022

  18. GP Access Hubs offer longer hours and more appointments

    News -

    New GP Access Hubs are making it easier for patients in Brent to see a GP in the evening or at weekends.

  19. Patient feedback: July - September

    News -

    We've published our Q2 patient experience report, highlighting the key issues and themes raised from July - September this year.

  20. Accessing services over the Christmas and New Year break

    News -

    Season’s greetings from all of us at Healthwatch Brent – we hope that you have a peaceful and healthy festive break.

    Some of your usual NHS services will be closed or running reduced hours from 23– 26 December and from 30 December – 1 January, as services shut for the Christmas and New Year bank holidays. However, there are still options if you are unwell and need support.

  21. Patient Experience Report Q3 2022 - 2023

    Report -

    Summary of patient experience feedback from October - December 2022

  22. Patient feedback: October - December 2022

    News -

    Read more about the experiences and concerns of local people, focusing on data from Q3 2022-2023.

  23. Accessing health services over the August bank holiday

    News -

    Find out what's open when, and what to do if you have a medical emergency.

  24. Patient Experience Report Q4 2022 - 2023

    Report -

    Summary of patient experience feedback from January - March 2023

  25. How is GP access changing?

    News -

    Information about accessing a GP in Brent

  26. Working on what matters to you

    News -

    We have set our priorities for the year ahead.

  27. Patient Experience Report Q1 2023 - 2024

    Report -

    Summary of patient feedback collected from April - June 2023.

  28. Community Research Report: Experiences of Romanian People Living in Brent

    Report -

    Feedback from 50 residents, sharing their experiences of accessing care

  29. Patient Experience Report Q2 2023 - 2024

    Report -

    Summary of patient feedback collected from July - September 2023.

  30. Over 10,000 NHS pharmacies start treating for common conditions

    News -

    Patients in England can now get treatment for seven common conditions at their local pharmacy without needing to see a GP, a new initiative from the NHS.

  31. Two North West London Hospitals to introduce Martha's Rule

    News -

    NHS England has announced that Northwick Park and Ealing Hospital will be joining 100 hospitals across England to introduce 'Martha's Rule' from April, enabling patients and families to seek an urgent review if their condition deteriorates.

  32. How to access NHS services for Easter bank holiday

    Advice and Information -

    If you need support for your health outside of the standard opening hours of your local GP, there are places that you can go for support. Some usual NHS services will be closed or running reduced hours

  33. The new Willesden Eyecare Centre

    News -

    We are sharing details about the new eyecare centre in Willesden and what it will mean for patients in Brent and wider north west London.

  34. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.

  35. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  36. Independence Policy

    Report -

    Find out how we maintain our independence while working with partners to improve services.

  37. Celebrating our amazing volunteers

    News -

    Volunteers are at the heart of Healthwatch Brent’s work – so during volunteers’ week we wanted to take the time to say thank you for everything that they do.

  38. Help shape health and social care as part of our Advisory Group

    News -

    Could you help support Healthwatch Brent's work by offering expertise, experience and knowledge to shape our priorities?

  39. How can Healthwatch Brent make a difference? Our priorities for 2022-23

    News -

    Over the past 12 months, hundreds of Brent residents and local organisations have shared feedback about what matters to them.

  40. Healthwatch Brent welcomes new Chair

    News -

    We are pleased to introduce Shyama Perera as the new Chair for the Healthwatch Brent Advisory Group.

  41. Annual report 2020 - 2021

    News -

    We are delighted to share our Annual Report for 2020/21.

  42. Healthwatch Brent is under new management

    News -

    On 1st April 2021, The Advocacy Project was awarded the contract to manage Healthwatch Brent.

  43. Healthwatch Brent annual report 2020 - 2021

    Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021

  44. Q2 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  45. Q4 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  46. Laying the foundations: Healthwatch Brent Annual Report 2021 - 2022

    Report -

    In our first year running Healthwatch Brent we've taken on some big priorities that matter to local people - like GP access, maternity improvements and Covid-19 vaccination. We've also developed close links with borough's diverse range of community and voluntary organisations. Read all about it in our 2021 - 2022 annual report.

  47. Opportunity: Join us as a Community Researcher

    News -

    We're looking for people from Brent's Polish and Romanian communities to support our work.

  48. Governance and Prioritisation Process

    Report -

    Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first.

  49. Healthwatch Brent Strategy

    Report -

    Our strategy outlines how we will meet our aims and statutory roles

  50. Enter and View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner