1. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services in Brent.

  2. Getting help from Brent adult social care

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  3. Hospital patient discharge survey

    Report -

    Brent patients share their experience of being discharged from local London North West Healthcare NHS Trust (LNWHNT) hospitals.

  4. Pregnancy in Brent: A review of women’s experiences

    Report -

    A review of women's experiences with maternity services in Brent

  5. Find an NHS dentist in Brent

    Advice and Information -

    Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.

  6. Lee Valley - Enter and View report

    Report -

    Part of our project looking at a number of care homes across Brent, with a particular focus on
    Adult Safeguarding

  7. Jonson Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Jonson Ward which is an Intestinal failure unit at Northwick Park Hospital to engage with patients and hear their views on the service that they are receiving.

  8. Fredrick Salmon Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Fredrick Salmon Ward at St Marks Hospital to engage with patients and to hear their views on the service that they are receiving.

  9. Dowland Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Dowland Ward at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving.

  10. Ambulatory Care at Northwick Park Hospital - Enter and View report

    Report -

    Healthwatch Brent made a visit to Ambulatory Care at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving

  11. Evelyn Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Evelyn Ward which specialises in caring for patients with Orthopaedic
    trauma at Northwick Park Hospital to engage with patients and to hear their views

  12. Meal times at Northwick Park Hopsital - Enter and View report

    Report -

    Healthwatch Brent initiated a project to find out the views of patients in Northwick Park Hospital on the standard of food and service.

  13. Still time to have your say about changes to local orthopaedic surgery

    News -

    The NHS in North West London is asking patients and local people for your views on a proposal to create a centre of excellence for inpatient orthopaedic surgery at Central Middlesex Hospital, Park Royal.

  14. Accessing services over the Christmas and New Year break

    News -

    Season’s greetings from all of us at Healthwatch Brent – we hope that you have a peaceful and healthy festive break.

    Some of your usual NHS services will be closed or running reduced hours from 23– 26 December and from 30 December – 1 January, as services shut for the Christmas and New Year bank holidays. However, there are still options if you are unwell and need support.

  15. How is the NHS changing?

    News -

    Watch this simple video to understand more about how the NHS works.

  16. Antenatal Care at Northwick Park Hospital: Patient experience report

    Report -

    We spoke to 37 patients currently receiving antenatal care at Northwick Park Hospital. This report outlines their overall feedback, including what's being done well and possible areas for improvement.

  17. Changes to local orthopaedic surgery given the go-ahead

    News -

    The planned changes will see orthopaedic surgery moved to a dedicated centre at Central Middlesex Hospital.

  18. Patient Experience Report Q3 2022 - 2023

    Report -

    Summary of patient experience feedback from October - December 2022

  19. Patient feedback: October - December 2022

    News -

    Read more about the experiences and concerns of local people, focusing on data from Q3 2022-2023.

  20. Advisory Group minutes - September 2023

    Report -

    Minutes from the September 2023 meeting of Healthwatch Brent's Advisory Group

  21. LNWH share strategy for the next five years

    News -

    Read about the priorities and ambitions of London North West University Healthcare NHS Trust (LNWH).

  22. Brent Council launches new Disability Forum

    News -

    Discussing topics that matter to disabled people in Brent.

  23. Improving community-based specialist palliative care

    News -

    Understanding what matters to you – and acting on it

  24.  This World Autism Acceptance Week, make sure your service is inclusive

    News -

    How can health and social care services be more accessible?

  25. Accessing health services over the August bank holiday

    News -

    Find out what's open when, and what to do if you have a medical emergency.

  26. Enter & View Report: Pine Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Pine Ward, to understand experiences of care and make suggestions for improvement.

  27. Enter & View Report: Pond Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Pond Ward, to understand experiences of care and make suggestions for improvement.

  28. Enter & View Report: Shore Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Shore Ward, to understand experiences of care and make suggestions for improvement.

  29. Enter & View visit to Park Royal Mental Health Centre: Summary Report

    Report -

    In November 2022 we conducted a series of enter and view visits to the three acute mental health wards at Park Royal Centre for Mental Health.

  30. Improving the experience of patients at Park Royal Mental Health Centre

    News -

    Healthwatch Brent is working with teams at Park Royal to ensure patients understand their care and are able to speak up about their needs.

  31. Patient Experience Report Q4 2022 - 2023

    Report -

    Summary of patient experience feedback from January - March 2023

  32. Emergency Care in Brent: Patient Experience Report

    Report -

    People in Brent shared their experiences of using urgent and emergency services.

  33. Volunteering opportunity: communications

    News -

    Join our team of volunteers and make a difference to local health and social care.

  34. Speaking up about prostate cancer

    News -

    We're celebrating a Brent Health Hero

  35. How is GP access changing?

    News -

    Information about accessing a GP in Brent

  36. Working on what matters to you

    News -

    We have set our priorities for the year ahead.

  37. Building Bridges: Annual Report 22 - 23

    Report -

    An overview of our work from the past year

  38. Changes to how you make an NHS complaint

    News -

    From 1 July, the NHS complaints procedure is changing - Here’s what residents of Brent need to know.

  39. What is it like to give birth in North West London?

    News -

    We’re collecting feedback about local maternity and neonatal care

  40. Healthwatch Brent Engagement Strategy

    Report -

    Sharing how we plan to work with communities, services and other partners to improve care for all.

  41. Job opportunity: Communications and Engagement Officer

    News -

    Help Healthwatch Brent reach the communities that could benefit most from our support

  42. Get the latest updates about local health and social care

    News -

    Monthly healthcare news direct to your inbox

  43. Support for dementia in Brent

    Advice and Information -

    Advice and information for people dealing with dementia and their loved ones.

  44. Patient Experience Report Q1 2023 - 2024

    Report -

    Summary of patient feedback collected from April - June 2023.

  45. Community Research Report: Experiences of Romanian People Living in Brent

    Report -

    Feedback from 50 residents, sharing their experiences of accessing care

  46. Every Mind Matters

    News -

    Share your story and help us build up a picture of mental health care

  47. Support for carers in Brent

    Advice and Information -

    If you provide unpaid care in Brent, there is a lot of support you’re entitled to.

  48. Raising the voice of our unpaid carers

    News -

    Our recent event celebrated unpaid carers, but also looked at the challenges they face

  49. Patient Experience Report Q2 2023 - 2024

    Report -

    Summary of patient feedback collected from July - September 2023.

  50. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.