1. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  2. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  3. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  4. Local NHS trusts not consistently meeting legal rights of deaf and blind patients to accessible information

    News -

    Brent residents who are blind, deaf or have a learning disability are not being given as much support as they should by local health services, new research shows.

  5. Building better health equalities: new monthly lecture series

    News -

    Join our monthly lectures to find out more about the key issues effecting health equalities.

  6. New funding for London dentists

    News -

    Patients are promised more appointments and quicker treatment.

  7. Winter Access Funds Evaluation Reports – March 2022

    Report -

    Evaluating the additional services made available through Brent's winter access fund

  8. NHS funding brings relief to patients in Brent

    News -

    NW London Clinical Commissioning Group runs additional weekend appointments

  9. Experiences of accessing a GP in Brent

    Report -

    We spoke to 371 people to find out about experiences of accessing a GP appointment in Brent

  10. Patient Experience Report 2021/2022 Q4

    Report -

    Summary of our patient experience feedback from January - March 2022

  11. Patient Experience Report 2020/2021 Q3

    Report -

    Summary of our patient experience feedback from January - March 2022

  12. Identifying Young Carers in Substance Misuse Households – Review of Recommendations

    Report -

    Following up on recommendations from 2018 to see what changes have been made

  13. Brent Council’s Joint Health and Wellbeing Strategy - phase three consultation findings

    Report -

    We took Brent Council's draft Health & Wellbeing Strategy out into the community to see if it met their needs

  14. Experiences of online GP consultations in North West London

    Report -

    Patients across North West London shared their views on online GP consultations

  15. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  16. Brent Council’s Joint Health and Wellbeing Strategy - phase two consultation findings

    Report -

    Community groups in Brent gave feedback on the key priorities for the Joint Health & Wellbeing Strategy

  17. Maternal Mental Wellbeing in Brent

    Report -

    A report looking at maternal wellbeing in Brent

  18. Developing Brent’s Health & Wellbeing Strategy: new report now available

    News -

    We have been working closely with Brent Council to make sure the new Joint Health & Wellbeing Strategy meets the needs of our community.

  19. Influencing Brent Council’s new Joint Health and Wellbeing Strategy

    News -

    Having your say on the new Joint Health and Wellbeing Strategy

  20. Celebrating our amazing volunteers

    News -

    Volunteers are at the heart of Healthwatch Brent’s work – so during volunteers’ week we wanted to take the time to say thank you for everything that they do.

  21. Help shape health and social care as part of our Advisory Group

    News -

    Could you help support Healthwatch Brent's work by offering expertise, experience and knowledge to shape our priorities?

  22. Meet Mary and Margaret - two of our longest-serving volunteers

    News -

    Meet Margaret and Mary, two of Healthwatch Brent’s longest-serving volunteers.

  23. How can Healthwatch Brent make a difference? Our priorities for 2022-23

    News -

    Over the past 12 months, hundreds of Brent residents and local organisations have shared feedback about what matters to them.

  24. GP access: the story in Brent

    News -

    Thanks to feedback shared by hundreds of Brent residents, we've been able to go to local GPs with recommendations for how to improve access.

  25. What can you do as a Healthwatch Brent volunteer?

    News -

    What do our volunteers get up to, and how can you get involved?

  26. Understanding the experience of accessing a GP in Brent

    News -

    How easy is it for patients to arrange a GP appointment in Brent? Are people able to speak to a doctor when they need to? Is it possible to arrange face-to-face appointments?

  27. Healthwatch Brent welcomes new Chair

    News -

    We are pleased to introduce Shyama Perera as the new Chair for the Healthwatch Brent Advisory Group.

  28. Annual report 2020 - 2021

    News -

    We are delighted to share our Annual Report for 2020/21.

  29. Patient engagement at Northwick Park Hospital

    News -

    Read on for an example of Healthwatch in action, making sure patients are heard and working with healthcare providers to help bring change.

  30. Healthwatch Brent is under new management

    News -

    On 1st April 2021, The Advocacy Project was awarded the contract to manage Healthwatch Brent.

  31. Healthwatch Brent annual report 2020 - 2021

    Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021

  32. Q2 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  33. Q4 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  34. Laying the foundations: Healthwatch Brent Annual Report 2021 - 2022

    Report -

    In our first year running Healthwatch Brent we've taken on some big priorities that matter to local people - like GP access, maternity improvements and Covid-19 vaccination. We've also developed close links with borough's diverse range of community and voluntary organisations. Read all about it in our 2021 - 2022 annual report.

  35. Opportunity: Join us as a Community Researcher

    News -

    We're looking for people from Brent's Polish and Romanian communities to support our work.

  36. Governance and Prioritisation Process

    Report -

    Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first.

  37. Healthwatch Brent Strategy

    Report -

    Our strategy outlines how we will meet our aims and statutory roles

  38. Enter and View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  39. Privacy Policy

    Report -

    This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others.

  40. Communications and Social Media Strategy

    Report -

    Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders.

  41. Advisory Group minutes - August 2021

    Report -

    Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group

  42. Advisory Group minutes - September 2021

    Report -

    Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group

  43. Advisory Group minutes - November 2021

    Report -

    Minutes from the November 2021 meeting of Healthwatch Brent's Advisory Group

  44. Advisory Group minutes - February 2022

    Report -

    Minutes from the February 2022 meeting of Healthwatch Brent's Advisory Group