1. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  2. Accessing services over the Christmas and New Year break

    News -

    Season’s greetings from all of us at Healthwatch Brent – we hope that you have a peaceful and healthy festive break.

    Some of your usual NHS services will be closed or running reduced hours from 23– 26 December and from 30 December – 1 January, as services shut for the Christmas and New Year bank holidays. However, there are still options if you are unwell and need support.

  3. Enter & View Report: Pine Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Pine Ward, to understand experiences of care and make suggestions for improvement.

  4. Enter & View Report: Pond Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Pond Ward, to understand experiences of care and make suggestions for improvement.

  5. Enter & View Report: Shore Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Shore Ward, to understand experiences of care and make suggestions for improvement.

  6. Enter & View visit to Park Royal Mental Health Centre: Summary Report

    Report -

    In November 2022 we conducted a series of enter and view visits to the three acute mental health wards at Park Royal Centre for Mental Health.

  7. Improving the experience of patients at Park Royal Mental Health Centre

    News -

    Healthwatch Brent is working with teams at Park Royal to ensure patients understand their care and are able to speak up about their needs.

  8. Working on what matters to you

    News -

    We have set our priorities for the year ahead.

  9. Patient Experience Report Q1 2023 - 2024

    Report -

    Summary of patient feedback collected from April - June 2023.

  10. Every Mind Matters

    News -

    Share your story and help us build up a picture of mental health care

  11. Patient Experience Report Q2 2023 - 2024

    Report -

    Summary of patient feedback collected from July - September 2023.

  12. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  13. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  14. Patient engagement at Northwick Park Hospital

    News -

    Read on for an example of Healthwatch in action, making sure patients are heard and working with healthcare providers to help bring change.

  15. Still time to have your say about changes to local orthopaedic surgery

    News -

    The NHS in North West London is asking patients and local people for your views on a proposal to create a centre of excellence for inpatient orthopaedic surgery at Central Middlesex Hospital, Park Royal.

  16. Changes to local orthopaedic surgery given the go-ahead

    News -

    The planned changes will see orthopaedic surgery moved to a dedicated centre at Central Middlesex Hospital.

  17. Patient Experience Report Q3 2022 - 2023

    Report -

    Summary of patient experience feedback from October - December 2022

  18. Patient feedback: October - December 2022

    News -

    Read more about the experiences and concerns of local people, focusing on data from Q3 2022-2023.

  19. LNWH share strategy for the next five years

    News -

    Read about the priorities and ambitions of London North West University Healthcare NHS Trust (LNWH).

  20. Patient Experience Report Q4 2022 - 2023

    Report -

    Summary of patient experience feedback from January - March 2023

  21. Emergency Care in Brent: Patient Experience Report

    Report -

    People in Brent shared their experiences of using urgent and emergency services.

  22. Raising the voice of our unpaid carers

    News -

    Our recent event celebrated unpaid carers, but also looked at the challenges they face