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Evaluating the additional services made available through Brent's winter access fund -
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We spoke to 371 people to find out about experiences of accessing a GP appointment in Brent -
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Summary of our patient experience feedback from January - March 2022 -
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Summary of our patient experience feedback from January - March 2022 -
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Patients across North West London shared their views on online GP consultations -
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This repor gives a summary of our patient experience feedback from April - September 2021 -
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A report on patient experiences of making appointments in GP Access Hubs, and knowledge of self-care or alternatives to GP appointments -
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This report examines the patient experience of GP Practices in Brent -
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A review of Brent patients' experiences with phlebotomy services -
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In November and December 2014, Healthwatch Brent asked residents about their views on GP Hubs -
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Summary of our patient experience feedback from April - June 2022 -
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Summary of patient experience feedback from October - December 2022 -
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Summary of patient experience feedback from January - March 2023 -
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Summary of patient feedback collected from April - June 2023. -
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Feedback from 50 residents, sharing their experiences of accessing care -
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Summary of patient feedback collected from July - September 2023. -
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We spoke to patients and staff at Oxgate Garden Surgery, to understand experiences of primary care and make suggestions for improvement. -
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We spoke to patients and staff at Park Royal Medical Centre, to understand experiences of primary care and make suggestions for improvement. -
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We spoke to patients and staff at Stonebridge Practice, to understand experiences of primary care and make suggestions for improvement. -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
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Find out how we maintain our independence while working with partners to improve services. -
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Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021 -
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Executive summary of quarterly monitoring report -
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Executive summary of quarterly monitoring report -
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In our first year running Healthwatch Brent we've taken on some big priorities that matter to local people - like GP access, maternity improvements and Covid-19 vaccination. We've also developed close links with borough's diverse range of community and voluntary organisations. Read all about it in our 2021 - 2022 annual report. -
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Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first. -
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Our strategy outlines how we will meet our aims and statutory roles -
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The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner -
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This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others. -
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Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders. -
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Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group -
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Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group -
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Minutes from the November 2021 meeting of Healthwatch Brent's Advisory Group -
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Minutes from the February 2022 meeting of Healthwatch Brent's Advisory Group -
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Executive summary of our quarterly monitoring report, Q1 2022 - 2023 -
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Minutes from the October 2022 meeting of Healthwatch Brent's Advisory Group -
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Minutes from the September 2023 meeting of Healthwatch Brent's Advisory Group -
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Find out more about our commitment to equality and diversity. -
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An overview of our work from the past year -
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Sharing how we plan to work with communities, services and other partners to improve care for all.