1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  3. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  4. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  5. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services in Brent.

  6. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  7. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  8. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  9. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  10. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  11. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  12. Getting help from Brent adult social care

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  13. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  14. Independence Policy

    Report -

    Find out how we maintain our independence while working with partners to improve services.

  15. Winter Access Funds Evaluation Reports – March 2022

    Report -

    Evaluating the additional services made available through Brent's winter access fund

  16. Experiences of accessing a GP in Brent

    Report -

    We spoke to 371 people to find out about experiences of accessing a GP appointment in Brent

  17. Patient Experience Report 2021/2022 Q4

    Report -

    Summary of our patient experience feedback from January - March 2022

  18. Patient Experience Report 2020/2021 Q3

    Report -

    Summary of our patient experience feedback from January - March 2022

  19. Identifying Young Carers in Substance Misuse Households – Review of Recommendations

    Report -

    Following up on recommendations from 2018 to see what changes have been made

  20. Brent Council’s Joint Health and Wellbeing Strategy - phase three consultation findings

    Report -

    We took Brent Council's draft Health & Wellbeing Strategy out into the community to see if it met their needs

  21. Experiences of online GP consultations in North West London

    Report -

    Patients across North West London shared their views on online GP consultations

  22. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  23. Brent Council’s Joint Health and Wellbeing Strategy - phase two consultation findings

    Report -

    Community groups in Brent gave feedback on the key priorities for the Joint Health & Wellbeing Strategy

  24. Maternal Mental Wellbeing in Brent

    Report -

    A report looking at maternal wellbeing in Brent

  25. Attitudes Towards Self-Care in Brent

    Report -

    A report looking at attitudes towards self-care, and use of the Health Help Now app, in Brent

  26. Cancer Screening for People with Learning Disabilities in Brent

    Report -

    Report looking into Cancer Screening for People with Learning Disabilities in Brent

  27. Discharge from Hospital (to appropriate care)

    Report -

    Patients' experiences of being discharged from hospital and referred to other services

  28. GP Access Hub Appointments in Brent

    Report -

    A report on patient experiences of making appointments in GP Access Hubs, and knowledge of self-care or alternatives to GP appointments

  29. Inpatient Mouth Care in Brent

    Report -

    Healthwatch Brent conducted a review into hospitalised patients’ mouth care across wards in London North West University Trust.

  30. Inpatient Personal Care in Brent

    Report -

    Healthwatch Brent conducted a review into hospitalised patients’ experiences of non-clinical, personal care in London North West University Trust.

  31. Patient Experience at London North West London University Healthcare Trust

    Report -

    An overview of patient experiences from London North West University Trust.

  32. Diabetes Awareness in Brent

    Report -

    Research into awareness of diabetes within Brent's diverse communities

  33. Identifying Young Carers in Substance Misuse Households

    Report -

    A consultation with substance users to identify better ways of working with families and supporting children within their families

  34. Oral Health Report for Children Under 5

    Report -

    Research on dental hygiene amongst children under five years old in Brent

  35. Hospital patient discharge survey

    Report -

    Brent patients share their experience of being discharged from local London North West Healthcare NHS Trust (LNWHNT) hospitals.

  36. Pregnancy in Brent: A review of women’s experiences

    Report -

    A review of women's experiences with maternity services in Brent

  37. GP trends analysis report

    Report -

    This report examines the patient experience of GP Practices in Brent

  38. A mental health needs assessment of young Irish travellers at Lynton Close, Brent

    Report -

    A research project conducted by the Brent Centre for Young People

  39. Phlebotomy Services in Brent

    Report -

    A review of Brent patients' experiences with phlebotomy services

  40. Self-directed support: a survey

    Report -

    Use of self-directed support by people using mental health services in Brent

  41. Concerns from Carers in Brent regarding Direct Payments

    Report -

    A request for clear and transparent answers to carers’ questions about Direct Payments.

  42. Shaping a Healthier Future, Northwick Park A&E

    Report -

    Summary of evidence regarding Shaping a Healthier Future (SaHF) and A&E in Northwick Park Hospital (NPH) and Central Middlesex Hospital (CMH)

  43. Summary of views on GP Hubs

    Report -

    In November and December 2014, Healthwatch Brent asked residents about their views on GP Hubs

  44. Survey of patients using A&E / UCC At Northwick Park Hospital

    Report -

    Healthwatch Brent gathered the views of 35 patients using A&E / Urgent Care Centre at Northwick Park Hospital in December 2014, and a further survey of 62 patients was carried out in February 2015.

  45. Survey of patients using A&E / UCC at Northwick Park Hospital - response

    Report -

    Feedback provided by the Emergency Department Management team at Northwick Park Hospital

  46. Young people in Brent and their mental health services

    Report -

    Healthwatch Brent asked young Brent residents about their views and experiences of mental health. Their views are recorded and reflected throughout this briefing.

  47. Healthwatch Brent annual report 2020 - 2021

    Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021

  48. Q2 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report