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Summary of our patient experience feedback from January - March 2022 -
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Summary of our patient experience feedback from January - March 2022 -
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This repor gives a summary of our patient experience feedback from April - September 2021 -
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Patients' experiences of being discharged from hospital and referred to other services -
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Healthwatch Brent conducted a review into hospitalised patients’ mouth care across wards in London North West University Trust. -
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Healthwatch Brent conducted a review into hospitalised patients’ experiences of non-clinical, personal care in London North West University Trust. -
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An overview of patient experiences from London North West University Trust. -
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Brent patients share their experience of being discharged from local London North West Healthcare NHS Trust (LNWHNT) hospitals. -
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A review of Brent patients' experiences with phlebotomy services -
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Summary of evidence regarding Shaping a Healthier Future (SaHF) and A&E in Northwick Park Hospital (NPH) and Central Middlesex Hospital (CMH) -
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In November and December 2014, Healthwatch Brent asked residents about their views on GP Hubs -
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Healthwatch Brent gathered the views of 35 patients using A&E / Urgent Care Centre at Northwick Park Hospital in December 2014, and a further survey of 62 patients was carried out in February 2015.
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Feedback provided by the Emergency Department Management team at Northwick Park Hospital -
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Healthwatch Brent made a visit to Jonson Ward which is an Intestinal failure unit at Northwick Park Hospital to engage with patients and hear their views on the service that they are receiving. -
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Healthwatch Brent made a visit to Fredrick Salmon Ward at St Marks Hospital to engage with patients and to hear their views on the service that they are receiving. -
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Healthwatch Brent made a visit to Dowland Ward at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving. -
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Healthwatch Brent made a visit to Ambulatory Care at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving -
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Healthwatch Brent made a visit to Evelyn Ward which specialises in caring for patients with Orthopaedic
trauma at Northwick Park Hospital to engage with patients and to hear their views -
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Healthwatch Brent initiated a project to find out the views of patients in Northwick Park Hospital on the standard of food and service. -
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Healthwatch Brent made a visit to the Maternity Unit at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving. -
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Healthwatch Brent made a visit to Abbey Ward at Central Middlesex Hospital to engage with patients and carers to hear their views on the service they are receiving. -
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Healthwatch Brent made a visit to Carroll Ward at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving. -
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Healthwatch Brent made a visit to Hardy Ward at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving. -
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Healthwatch Brent made a visit to the Stroke Unit at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving. -
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Healthwatch Brent made a visit to the Trauma and Orthopaedics Clinic at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving. -
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Healthwatch Brent made a visit to the Willesden Community Rehabilitation Hospital to engage with patients and carers to hear their views on the service they are receiving. -
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Healthwatch Brent made a visit to the Central Middlesex Hospital Physiotherapy Centre to engage with patients and carers to hear their views on the service they are receiving. -
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Healthwatch Brent made a visit to the phlebotomy clinic at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving. -
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Summary of our patient experience feedback from April - June 2022 -
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Summary of patient experience feedback from October - December 2022 -
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Summary of patient experience feedback from January - March 2023 -
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People in Brent shared their experiences of using urgent and emergency services. -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
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Find out how we maintain our independence while working with partners to improve services. -
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Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021 -
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Executive summary of quarterly monitoring report -
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Executive summary of quarterly monitoring report -
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In our first year running Healthwatch Brent we've taken on some big priorities that matter to local people - like GP access, maternity improvements and Covid-19 vaccination. We've also developed close links with borough's diverse range of community and voluntary organisations. Read all about it in our 2021 - 2022 annual report. -
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Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first. -
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Our strategy outlines how we will meet our aims and statutory roles -
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The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner -
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This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others. -
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Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders. -
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Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group -
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Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group -
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Minutes from the November 2021 meeting of Healthwatch Brent's Advisory Group -
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Minutes from the February 2022 meeting of Healthwatch Brent's Advisory Group -
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Executive summary of our quarterly monitoring report, Q1 2022 - 2023 -
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Minutes from the October 2022 meeting of Healthwatch Brent's Advisory Group -
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Minutes from the September 2023 meeting of Healthwatch Brent's Advisory Group