1. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  2. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  3. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  4. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  5. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  6. Building better health equalities: new monthly lecture series

    News -

    Join our monthly lectures to find out more about the key issues effecting health equalities.

  7. A mental health needs assessment of young Irish travellers at Lynton Close, Brent

    Report -

    A research project conducted by the Brent Centre for Young People

  8. Self-directed support: a survey

    Report -

    Use of self-directed support by people using mental health services in Brent

  9. Young people in Brent and their mental health services

    Report -

    Healthwatch Brent asked young Brent residents about their views and experiences of mental health. Their views are recorded and reflected throughout this briefing.

  10. Accessing services over the Christmas and New Year break

    News -

    Season’s greetings from all of us at Healthwatch Brent – we hope that you have a peaceful and healthy festive break.

    Some of your usual NHS services will be closed or running reduced hours from 23– 26 December and from 30 December – 1 January, as services shut for the Christmas and New Year bank holidays. However, there are still options if you are unwell and need support.

  11. Enter & View Report: Pine Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Pine Ward, to understand experiences of care and make suggestions for improvement.

  12. Enter & View Report: Pond Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Pond Ward, to understand experiences of care and make suggestions for improvement.

  13. Enter & View Report: Shore Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Shore Ward, to understand experiences of care and make suggestions for improvement.

  14. Enter & View visit to Park Royal Mental Health Centre: Summary Report

    Report -

    In November 2022 we conducted a series of enter and view visits to the three acute mental health wards at Park Royal Centre for Mental Health.

  15. Improving the experience of patients at Park Royal Mental Health Centre

    News -

    Healthwatch Brent is working with teams at Park Royal to ensure patients understand their care and are able to speak up about their needs.

  16. Working on what matters to you

    News -

    We have set our priorities for the year ahead.

  17. Patient Experience Report Q1 2023 - 2024

    Report -

    Summary of patient feedback collected from April - June 2023.

  18. Every Mind Matters

    News -

    Share your story and help us build up a picture of mental health care

  19. Patient Experience Report Q2 2023 - 2024

    Report -

    Summary of patient feedback collected from July - September 2023.

  20. Mental health support in Brent

    Advice and Information -

    Are you living in Brent and looking for mental health support? There is a range of in-person services and online resources to assist you.

  21. Local organisations and resources for Brent parents

    Advice and Information -

    You don’t have to be alone navigating the world of parenting. We want to highlight both free and paid organisations that offer activities and support for parents in Brent.

  22. How to access NHS services for Easter bank holiday

    Advice and Information -

    If you need support for your health outside of the standard opening hours of your local GP, there are places that you can go for support. Some usual NHS services will be closed or running reduced hours

  23. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  24. Local NHS trusts not consistently meeting legal rights of deaf and blind patients to accessible information

    News -

    Brent residents who are blind, deaf or have a learning disability are not being given as much support as they should by local health services, new research shows.

  25. Patient Experience Report 2021/2022 Q4

    Report -

    Summary of our patient experience feedback from January - March 2022

  26. Patient Experience Report 2020/2021 Q3

    Report -

    Summary of our patient experience feedback from January - March 2022

  27. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  28. Discharge from Hospital (to appropriate care)

    Report -

    Patients' experiences of being discharged from hospital and referred to other services

  29. Inpatient Mouth Care in Brent

    Report -

    Healthwatch Brent conducted a review into hospitalised patients’ mouth care across wards in London North West University Trust.

  30. Inpatient Personal Care in Brent

    Report -

    Healthwatch Brent conducted a review into hospitalised patients’ experiences of non-clinical, personal care in London North West University Trust.

  31. Patient Experience at London North West London University Healthcare Trust

    Report -

    An overview of patient experiences from London North West University Trust.

  32. Hospital patient discharge survey

    Report -

    Brent patients share their experience of being discharged from local London North West Healthcare NHS Trust (LNWHNT) hospitals.

  33. Phlebotomy Services in Brent

    Report -

    A review of Brent patients' experiences with phlebotomy services

  34. Shaping a Healthier Future, Northwick Park A&E

    Report -

    Summary of evidence regarding Shaping a Healthier Future (SaHF) and A&E in Northwick Park Hospital (NPH) and Central Middlesex Hospital (CMH)

  35. Summary of views on GP Hubs

    Report -

    In November and December 2014, Healthwatch Brent asked residents about their views on GP Hubs

  36. Survey of patients using A&E / UCC At Northwick Park Hospital

    Report -

    Healthwatch Brent gathered the views of 35 patients using A&E / Urgent Care Centre at Northwick Park Hospital in December 2014, and a further survey of 62 patients was carried out in February 2015.

  37. Survey of patients using A&E / UCC at Northwick Park Hospital - response

    Report -

    Feedback provided by the Emergency Department Management team at Northwick Park Hospital

  38. Patient engagement at Northwick Park Hospital

    News -

    Read on for an example of Healthwatch in action, making sure patients are heard and working with healthcare providers to help bring change.

  39. Jonson Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Jonson Ward which is an Intestinal failure unit at Northwick Park Hospital to engage with patients and hear their views on the service that they are receiving.

  40. Fredrick Salmon Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Fredrick Salmon Ward at St Marks Hospital to engage with patients and to hear their views on the service that they are receiving.

  41. Dowland Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Dowland Ward at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving.

  42. Ambulatory Care at Northwick Park Hospital - Enter and View report

    Report -

    Healthwatch Brent made a visit to Ambulatory Care at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving

  43. Evelyn Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Evelyn Ward which specialises in caring for patients with Orthopaedic
    trauma at Northwick Park Hospital to engage with patients and to hear their views

  44. Meal times at Northwick Park Hopsital - Enter and View report

    Report -

    Healthwatch Brent initiated a project to find out the views of patients in Northwick Park Hospital on the standard of food and service.

  45. Maternity Unit, Northwick Park Hospital - Enter and View report

    Report -

    Healthwatch Brent made a visit to the Maternity Unit at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving.

  46. Abbey Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Abbey Ward at Central Middlesex Hospital to engage with patients and carers to hear their views on the service they are receiving.

  47. Carroll Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Carroll Ward at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving.

  48. Hardy Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Hardy Ward at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving.