1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. GP Access Hub Appointments in Brent

    Report -

    A report on patient experiences of making appointments in GP Access Hubs, and knowledge of self-care or alternatives to GP appointments

  3. Accessing services over the Christmas and New Year break

    News -

    Season’s greetings from all of us at Healthwatch Brent – we hope that you have a peaceful and healthy festive break.

    Some of your usual NHS services will be closed or running reduced hours from 23– 26 December and from 30 December – 1 January, as services shut for the Christmas and New Year bank holidays. However, there are still options if you are unwell and need support.

  4. Accessing health services over the August bank holiday

    News -

    Find out what's open when, and what to do if you have a medical emergency.

  5. Patient Experience Report Q1 2023 - 2024

    Report -

    Summary of patient feedback collected from April - June 2023.

  6. Patient Experience Report Q2 2023 - 2024

    Report -

    Summary of patient feedback collected from July - September 2023.

  7. Over 10,000 NHS pharmacies start treating for common conditions

    News -

    Patients in England can now get treatment for seven common conditions at their local pharmacy without needing to see a GP, a new initiative from the NHS.

  8. Healthwatch Brent's 2024 Priorities

    News -

    Read through our article to learn about our 2024 projects and priorities.

  9. How to access NHS services for Easter bank holiday

    Advice and Information -

    If you need support for your health outside of the standard opening hours of your local GP, there are places that you can go for support. Some usual NHS services will be closed or running reduced hours

  10. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  11. Getting help from Brent adult social care

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  12. Identifying Young Carers in Substance Misuse Households – Review of Recommendations

    Report -

    Following up on recommendations from 2018 to see what changes have been made

  13. Identifying Young Carers in Substance Misuse Households

    Report -

    A consultation with substance users to identify better ways of working with families and supporting children within their families

  14. Concerns from Carers in Brent regarding Direct Payments

    Report -

    A request for clear and transparent answers to carers’ questions about Direct Payments.

  15. Support for dementia in Brent

    Advice and Information -

    Advice and information for people dealing with dementia and their loved ones.

  16. Support for carers in Brent

    Advice and Information -

    If you provide unpaid care in Brent, there is a lot of support you’re entitled to.

  17. Raising the voice of our unpaid carers

    News -

    Our recent event celebrated unpaid carers, but also looked at the challenges they face

  18. Cancer information and support organisations

    Advice and Information -

    If you need cancer information and advice for yourself or want to support a loved one, here are several organisations and groups that can help.

  19. Local organisations and resources for Brent parents

    Advice and Information -

    You don’t have to be alone navigating the world of parenting. We want to highlight both free and paid organisations that offer activities and support for parents in Brent.

  20. Conversation at a Brent Memory Cafe

    Blog -

    For our Brent Adult Social care project, we spoke to Memory Cafe users about their experiences and collected feedback about health and social care systems.

  21. How to become a healthcare assistant

    Advice and Information -

    If you are considering becoming a healthcare assistant, we have compiled skills, qualifications and online resources to support you.

  22. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  23. Independence Policy

    Report -

    Find out how we maintain our independence while working with partners to improve services.

  24. Celebrating our amazing volunteers

    News -

    Volunteers are at the heart of Healthwatch Brent’s work – so during volunteers’ week we wanted to take the time to say thank you for everything that they do.

  25. Help shape health and social care as part of our Advisory Group

    News -

    Could you help support Healthwatch Brent's work by offering expertise, experience and knowledge to shape our priorities?

  26. How can Healthwatch Brent make a difference? Our priorities for 2022-23

    News -

    Over the past 12 months, hundreds of Brent residents and local organisations have shared feedback about what matters to them.

  27. Healthwatch Brent welcomes new Chair

    News -

    We are pleased to introduce Shyama Perera as the new Chair for the Healthwatch Brent Advisory Group.

  28. Annual report 2020 - 2021

    News -

    We are delighted to share our Annual Report for 2020/21.

  29. Healthwatch Brent is under new management

    News -

    On 1st April 2021, The Advocacy Project was awarded the contract to manage Healthwatch Brent.

  30. Healthwatch Brent annual report 2020 - 2021

    Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021

  31. Q2 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  32. Q4 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  33. Laying the foundations: Healthwatch Brent Annual Report 2021 - 2022

    Report -

    In our first year running Healthwatch Brent we've taken on some big priorities that matter to local people - like GP access, maternity improvements and Covid-19 vaccination. We've also developed close links with borough's diverse range of community and voluntary organisations. Read all about it in our 2021 - 2022 annual report.

  34. Opportunity: Join us as a Community Researcher

    News -

    We're looking for people from Brent's Polish and Romanian communities to support our work.

  35. Governance and Prioritisation Process

    Report -

    Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first.

  36. Healthwatch Brent Strategy

    Report -

    Our strategy outlines how we will meet our aims and statutory roles

  37. Enter and View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  38. Privacy Policy

    Report -

    This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others.

  39. Communications and Social Media Strategy

    Report -

    Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders.

  40. Advisory Group minutes - August 2021

    Report -

    Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group

  41. Advisory Group minutes - September 2021

    Report -

    Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group

  42. Advisory Group minutes - November 2021

    Report -

    Minutes from the November 2021 meeting of Healthwatch Brent's Advisory Group

  43. Advisory Group minutes - February 2022

    Report -

    Minutes from the February 2022 meeting of Healthwatch Brent's Advisory Group

  44. Q1 quarterly monitoring report, 2022 - 2023

    Report -

    Executive summary of our quarterly monitoring report, Q1 2022 - 2023

  45. Advisory Group minutes - October 2022

    Report -

    Minutes from the October 2022 meeting of Healthwatch Brent's Advisory Group

  46. Advisory Group minutes - September 2023

    Report -

    Minutes from the September 2023 meeting of Healthwatch Brent's Advisory Group

  47. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  48. Working on what matters to you

    News -

    We have set our priorities for the year ahead.

  49. Building Bridges: Annual Report 22 - 23

    Report -

    An overview of our work from the past year