1. Enter & View visit to Park Royal Mental Health Centre: Summary Report

    Report -

    In November 2022 we conducted a series of enter and view visits to the three acute mental health wards at Park Royal Centre for Mental Health.

  2. Patient Experience Report Q4 2022 - 2023

    Report -

    Summary of patient experience feedback from January - March 2023

  3. Emergency Care in Brent: Patient Experience Report

    Report -

    People in Brent shared their experiences of using urgent and emergency services.

  4. Building Bridges: Annual Report 22 - 23

    Report -

    An overview of our work from the past year

  5. Healthwatch Brent Engagement Strategy

    Report -

    Sharing how we plan to work with communities, services and other partners to improve care for all.

  6. Patient Experience Report Q1 2023 - 2024

    Report -

    Summary of patient feedback collected from April - June 2023.

  7. Community Research Report: Experiences of Romanian People Living in Brent

    Report -

    Feedback from 50 residents, sharing their experiences of accessing care

  8. Complaints policy

    Report -

    Download and view our complaints policy

  9. Patient Experience Report Q2 2023 - 2024

    Report -

    Summary of patient feedback collected from July - September 2023.

  10. Quality and Equality in North West London Maternity Services

    Report -

    Sharing the views of 207 women across North West London

  11. Enter & View Report: Oxgate Garden Surgery

    Report -

    We spoke to patients and staff at Oxgate Garden Surgery, to understand experiences of primary care and make suggestions for improvement.

  12. Enter & View Report: Park Royal Medical Centre

    Report -

    We spoke to patients and staff at Park Royal Medical Centre, to understand experiences of primary care and make suggestions for improvement.

  13. Enter & View Report: Stonebridge Practice

    Report -

    We spoke to patients and staff at Stonebridge Practice, to understand experiences of primary care and make suggestions for improvement.

  14. EXAMPLE Our board meeting minutes and supporting materials - Month,Year

    Report -

    Take a look at our papers for our Committee Meeting.