1. Patient Experience Report 2021/2022 Q4

    Report -

    Summary of our patient experience feedback from January - March 2022

  2. Patient Experience Report 2020/2021 Q3

    Report -

    Summary of our patient experience feedback from January - March 2022

  3. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  4. Inpatient Mouth Care in Brent

    Report -

    Healthwatch Brent conducted a review into hospitalised patients’ mouth care across wards in London North West University Trust.

  5. Oral Health Report for Children Under 5

    Report -

    Research on dental hygiene amongst children under five years old in Brent

  6. Patient Experience Report Q3 2022 - 2023

    Report -

    Summary of patient experience feedback from October - December 2022

  7. Patient Experience Report Q4 2022 - 2023

    Report -

    Summary of patient experience feedback from January - March 2023

  8. Community Research Report: Experiences of Romanian People Living in Brent

    Report -

    Feedback from 50 residents, sharing their experiences of accessing care

  9. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  10. Independence Policy

    Report -

    Find out how we maintain our independence while working with partners to improve services.

  11. Healthwatch Brent annual report 2020 - 2021

    Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021

  12. Q2 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  13. Q4 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  14. Laying the foundations: Healthwatch Brent Annual Report 2021 - 2022

    Report -

    In our first year running Healthwatch Brent we've taken on some big priorities that matter to local people - like GP access, maternity improvements and Covid-19 vaccination. We've also developed close links with borough's diverse range of community and voluntary organisations. Read all about it in our 2021 - 2022 annual report.

  15. Governance and Prioritisation Process

    Report -

    Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first.

  16. Healthwatch Brent Strategy

    Report -

    Our strategy outlines how we will meet our aims and statutory roles

  17. Enter and View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  18. Privacy Policy

    Report -

    This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others.

  19. Communications and Social Media Strategy

    Report -

    Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders.

  20. Advisory Group minutes - August 2021

    Report -

    Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group

  21. Advisory Group minutes - September 2021

    Report -

    Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group

  22. Advisory Group minutes - November 2021

    Report -

    Minutes from the November 2021 meeting of Healthwatch Brent's Advisory Group

  23. Advisory Group minutes - February 2022

    Report -

    Minutes from the February 2022 meeting of Healthwatch Brent's Advisory Group

  24. Q1 quarterly monitoring report, 2022 - 2023

    Report -

    Executive summary of our quarterly monitoring report, Q1 2022 - 2023

  25. Advisory Group minutes - October 2022

    Report -

    Minutes from the October 2022 meeting of Healthwatch Brent's Advisory Group

  26. Advisory Group minutes - September 2023

    Report -

    Minutes from the September 2023 meeting of Healthwatch Brent's Advisory Group

  27. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  28. Building Bridges: Annual Report 22 - 23

    Report -

    An overview of our work from the past year

  29. Healthwatch Brent Engagement Strategy

    Report -

    Sharing how we plan to work with communities, services and other partners to improve care for all.