1. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  2. Report -

    A report on patient experiences of making appointments in GP Access Hubs, and knowledge of self-care or alternatives to GP appointments
  3. News -

    Season’s greetings from all of us at Healthwatch Brent – we hope that you have a peaceful and healthy festive break.

    Some of your usual NHS services will be closed or running reduced hours from 23– 26 December and from 30 December – 1 January, as services shut for the Christmas and New Year bank holidays. However, there are still options if you are unwell and need support.
  4. News -

    Find out what's open when, and what to do if you have a medical emergency.
  5. Report -

    Summary of patient feedback collected from April - June 2023.
  6. Report -

    Summary of patient feedback collected from July - September 2023.
  7. News -

    Patients in England can now get treatment for seven common conditions at their local pharmacy without needing to see a GP, a new initiative from the NHS.
  8. News -

    Read through our article to learn about our 2024 projects and priorities.
  9. Advice and Information -

    If you need support for your health outside of the standard opening hours of your local GP, there are places that you can go for support. Some usual NHS services will be closed or running reduced hours
  10. Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
  11. Report -

    Find out how we maintain our independence while working with partners to improve services.
  12. News -

    Volunteers are at the heart of Healthwatch Brent’s work – so during volunteers’ week we wanted to take the time to say thank you for everything that they do.
  13. News -

    Could you help support Healthwatch Brent's work by offering expertise, experience and knowledge to shape our priorities?
  14. News -

    Over the past 12 months, hundreds of Brent residents and local organisations have shared feedback about what matters to them.
  15. News -

    We are pleased to introduce Shyama Perera as the new Chair for the Healthwatch Brent Advisory Group.
  16. News -

    We are delighted to share our Annual Report for 2020/21.
  17. News -

    On 1st April 2021, The Advocacy Project was awarded the contract to manage Healthwatch Brent.
  18. Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021
  19. Report -

    Executive summary of quarterly monitoring report
  20. Report -

    Executive summary of quarterly monitoring report
  21. Report -

    In our first year running Healthwatch Brent we've taken on some big priorities that matter to local people - like GP access, maternity improvements and Covid-19 vaccination. We've also developed close links with borough's diverse range of community and voluntary organisations. Read all about it in our 2021 - 2022 annual report.
  22. News -

    We're looking for people from Brent's Polish and Romanian communities to support our work.
  23. Report -

    Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first.
  24. Report -

    Our strategy outlines how we will meet our aims and statutory roles
  25. Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner
  26. Report -

    This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others.
  27. Report -

    Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders.
  28. Report -

    Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group
  29. Report -

    Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group
  30. Report -

    Minutes from the November 2021 meeting of Healthwatch Brent's Advisory Group
  31. Report -

    Minutes from the February 2022 meeting of Healthwatch Brent's Advisory Group
  32. Report -

    Executive summary of our quarterly monitoring report, Q1 2022 - 2023
  33. Report -

    Minutes from the October 2022 meeting of Healthwatch Brent's Advisory Group
  34. Report -

    Minutes from the September 2023 meeting of Healthwatch Brent's Advisory Group
  35. Report -

    Find out more about our commitment to equality and diversity.
  36. News -

    We have set our priorities for the year ahead.
  37. Report -

    An overview of our work from the past year
  38. Report -

    Sharing how we plan to work with communities, services and other partners to improve care for all.
  39. News -

    Help Healthwatch Brent reach the communities that could benefit most from our support