News and reports

Download and view our complaints policy

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

How easy is it for patients to arrange a GP appointment in Brent? Are people able to speak to a doctor when they need to? Is it possible to arrange face-to-face appointments?

Having your say on the new Joint Health and Wellbeing Strategy

We are pleased to introduce Shyama Perera as the new Chair for the Healthwatch Brent Advisory Group.

Executive summary of quarterly monitoring report

Community groups in Brent gave feedback on the key priorities for the Joint Health & Wellbeing Strategy

This repor gives a summary of our patient experience feedback from April - September 2021

Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group