1. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  2. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  3. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  4. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  5. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  6. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  7. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  8. Independence Policy

    Report -

    Find out how we maintain our independence while working with partners to improve services.

  9. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  10. Brent Council’s Joint Health and Wellbeing Strategy - phase two consultation findings

    Report -

    Community groups in Brent gave feedback on the key priorities for the Joint Health & Wellbeing Strategy

  11. Maternal Mental Wellbeing in Brent

    Report -

    A report looking at maternal wellbeing in Brent

  12. Attitudes Towards Self-Care in Brent

    Report -

    A report looking at attitudes towards self-care, and use of the Health Help Now app, in Brent

  13. Cancer Screening for People with Learning Disabilities in Brent

    Report -

    Report looking into Cancer Screening for People with Learning Disabilities in Brent

  14. Discharge from Hospital (to appropriate care)

    Report -

    Patients' experiences of being discharged from hospital and referred to other services

  15. GP Access Hub Appointments in Brent

    Report -

    A report on patient experiences of making appointments in GP Access Hubs, and knowledge of self-care or alternatives to GP appointments

  16. Influencing Brent Council’s new Joint Health and Wellbeing Strategy

    News -

    Having your say on the new Joint Health and Wellbeing Strategy

  17. Understanding the experience of accessing a GP in Brent

    News -

    How easy is it for patients to arrange a GP appointment in Brent? Are people able to speak to a doctor when they need to? Is it possible to arrange face-to-face appointments?

  18. Healthwatch Brent welcomes new Chair

    News -

    We are pleased to introduce Shyama Perera as the new Chair for the Healthwatch Brent Advisory Group.

  19. Annual report 2020 - 2021

    News -

    We are delighted to share our Annual Report for 2020/21.

  20. Patient engagement at Northwick Park Hospital

    News -

    Read on for an example of Healthwatch in action, making sure patients are heard and working with healthcare providers to help bring change.

  21. Healthwatch Brent is under new management

    News -

    On 1st April 2021, The Advocacy Project was awarded the contract to manage Healthwatch Brent.

  22. Healthwatch Brent annual report 2020 - 2021

    Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021

  23. Q2 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  24. Governance and Prioritisation Process

    Report -

    Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first.

  25. Healthwatch Brent Strategy

    Report -

    Our strategy outlines how we will meet our aims and statutory roles

  26. Enter and View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  27. Privacy Policy

    Report -

    This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others.

  28. Communications and Social Media Strategy

    Report -

    Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders.

  29. Advisory Group minutes - August 2021

    Report -

    Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group

  30. Advisory Group minutes - September 2021

    Report -

    Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group

  31. Advisory Group minutes - November 2021

    Report -

    Minutes from the November 2021 meeting of Healthwatch Brent's Advisory Group

  32. A Brent resident’s experience of Covid-19

    News -

    In a lively conversation, Mukhtar described his experience of the virus with us. He started by saying, “I am lucky to be alive.”

  33. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  34. Complaints policy

    Report -

    Download and view our complaints policy