Changes to how you make an NHS complaint
From 1 July, the NHS complaints procedure is changing - Here’s what residents of Brent need to know.
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News and reports
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Volunteering opportunity: communications
Join our team of volunteers and make a difference to local health and social care.
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Emergency Care in Brent: Patient Experience Report
People in Brent shared their experiences of using urgent and emergency services.
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Patient Experience Report Q4 2022 - 2023
Summary of patient experience feedback from January - March 2023
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Improving the experience of patients at Park Royal Mental Health Centre
Healthwatch Brent is working with teams at Park Royal to ensure patients understand their care and are able to speak up about their needs.
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Enter & View visit to Park Royal Mental Health Centre: Summary Report
In November 2022 we conducted a series of enter and view visits to the three acute mental health wards at Park Royal Centre for Mental Health.
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Enter & View Report: Shore Ward (Park Royal Centre for Mental Health)
We spoke to patients and staff at Shore Ward, to understand experiences of care and make suggestions for improvement.
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Enter & View Report: Pond Ward (Park Royal Centre for Mental Health)
We spoke to patients and staff at Pond Ward, to understand experiences of care and make suggestions for improvement.
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