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Season’s greetings from all of us at Healthwatch Brent – we hope that you have a peaceful and healthy festive break.
Some of your usual NHS services will be closed or running reduced hours from 23– 26 December and from 30 December – 1 January, as services shut for the Christmas and New Year bank holidays. However, there are still options if you are unwell and need support. -
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We spoke to patients and staff at Pine Ward, to understand experiences of care and make suggestions for improvement. -
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We spoke to patients and staff at Pond Ward, to understand experiences of care and make suggestions for improvement. -
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We spoke to patients and staff at Shore Ward, to understand experiences of care and make suggestions for improvement. -
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In November 2022 we conducted a series of enter and view visits to the three acute mental health wards at Park Royal Centre for Mental Health. -
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Healthwatch Brent is working with teams at Park Royal to ensure patients understand their care and are able to speak up about their needs. -
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We have set our priorities for the year ahead. -
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Summary of patient feedback collected from April - June 2023. -
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Share your story and help us build up a picture of mental health care -
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Summary of patient feedback collected from July - September 2023. -
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Watch this simple video to understand more about how the NHS works. -
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Minutes from the September 2023 meeting of Healthwatch Brent's Advisory Group -
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Sharing how we plan to work with communities, services and other partners to improve care for all.