1. Accessing services over the Christmas and New Year break

    News -

    Season’s greetings from all of us at Healthwatch Brent – we hope that you have a peaceful and healthy festive break.

    Some of your usual NHS services will be closed or running reduced hours from 23– 26 December and from 30 December – 1 January, as services shut for the Christmas and New Year bank holidays. However, there are still options if you are unwell and need support.

  2. Enter & View Report: Pine Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Pine Ward, to understand experiences of care and make suggestions for improvement.

  3. Enter & View Report: Pond Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Pond Ward, to understand experiences of care and make suggestions for improvement.

  4. Enter & View Report: Shore Ward (Park Royal Centre for Mental Health)

    Report -

    We spoke to patients and staff at Shore Ward, to understand experiences of care and make suggestions for improvement.

  5. Enter & View visit to Park Royal Mental Health Centre: Summary Report

    Report -

    In November 2022 we conducted a series of enter and view visits to the three acute mental health wards at Park Royal Centre for Mental Health.

  6. Improving the experience of patients at Park Royal Mental Health Centre

    News -

    Healthwatch Brent is working with teams at Park Royal to ensure patients understand their care and are able to speak up about their needs.

  7. Working on what matters to you

    News -

    We have set our priorities for the year ahead.

  8. Patient Experience Report Q1 2023 - 2024

    Report -

    Summary of patient feedback collected from April - June 2023.

  9. Every Mind Matters

    News -

    Share your story and help us build up a picture of mental health care

  10. Patient Experience Report Q2 2023 - 2024

    Report -

    Summary of patient feedback collected from July - September 2023.