1. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  2. Local NHS trusts not consistently meeting legal rights of deaf and blind patients to accessible information

    News -

    Brent residents who are blind, deaf or have a learning disability are not being given as much support as they should by local health services, new research shows.

  3. Patient Experience Report 2021/2022 Q4

    Report -

    Summary of our patient experience feedback from January - March 2022

  4. Patient Experience Report 2020/2021 Q3

    Report -

    Summary of our patient experience feedback from January - March 2022

  5. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  6. Patient engagement at Northwick Park Hospital

    News -

    Read on for an example of Healthwatch in action, making sure patients are heard and working with healthcare providers to help bring change.

  7. Patient Experience Report Q1 2022 - 2023

    Report -

    Summary of our patient experience feedback from April - June 2022

  8. What do you think about the London Ambulance Service?

    News -

    Share your views to help improve emergency care.