1. Changes to how you make an NHS complaint

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    From 1 July, the NHS complaints procedure is changing - Here’s what residents of Brent need to know.

  2. Complaints policy

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    Download and view our complaints policy

  3. Two North West London Hospitals to introduce Martha's Rule

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    NHS England has announced that Northwick Park and Ealing Hospital will be joining 100 hospitals across England to introduce 'Martha's Rule' from April, enabling patients and families to seek an urgent review if their condition deteriorates.

  4. Meet Mary and Margaret - two of our longest-serving volunteers

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    Meet Margaret and Mary, two of Healthwatch Brent’s longest-serving volunteers.

  5. What can you do as a Healthwatch Brent volunteer?

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    What do our volunteers get up to, and how can you get involved?

  6. Healthwatch Brent wins national award

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    We are pleased to announce Healthwatch Brent is the winner of the ‘Outstanding individuals who’ve made a difference’ category at the 2019 Healthwatch Network Awards.

  7. Volunteering opportunity: communications

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    Join our team of volunteers and make a difference to local health and social care.

  8. Enter & View Report: Oxgate Garden Surgery

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    We spoke to patients and staff at Oxgate Garden Surgery, to understand experiences of primary care and make suggestions for improvement.

  9. Enter & View Report: Park Royal Medical Centre

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    We spoke to patients and staff at Park Royal Medical Centre, to understand experiences of primary care and make suggestions for improvement.

  10. Enter & View Report: Stonebridge Practice

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    We spoke to patients and staff at Stonebridge Practice, to understand experiences of primary care and make suggestions for improvement.

  11. Brent Voices: summer edition out now!

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    The summer edition of our Brent Voices magazine has just landed...

  12. Celebrating our 2022 highlights

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    Every year we take a look back to see what your feedback and support has helped to achieve.

  13. Get the latest updates about local health and social care

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    Monthly healthcare news direct to your inbox