1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  3. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  4. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  5. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  6. Brent Council’s Joint Health and Wellbeing Strategy - phase two consultation findings

    Report -

    Community groups in Brent gave feedback on the key priorities for the Joint Health & Wellbeing Strategy

  7. Maternal Mental Wellbeing in Brent

    Report -

    A report looking at maternal wellbeing in Brent

  8. Diabetes Awareness in Brent

    Report -

    Research into awareness of diabetes within Brent's diverse communities

  9. Identifying Young Carers in Substance Misuse Households

    Report -

    A consultation with substance users to identify better ways of working with families and supporting children within their families

  10. Oral Health Report for Children Under 5

    Report -

    Research on dental hygiene amongst children under five years old in Brent

  11. Influencing Brent Council’s new Joint Health and Wellbeing Strategy

    News -

    Having your say on the new Joint Health and Wellbeing Strategy

  12. Understanding the experience of accessing a GP in Brent

    News -

    How easy is it for patients to arrange a GP appointment in Brent? Are people able to speak to a doctor when they need to? Is it possible to arrange face-to-face appointments?

  13. Healthwatch Brent welcomes new Chair

    News -

    We are pleased to introduce Shyama Perera as the new Chair for the Healthwatch Brent Advisory Group.

  14. Annual report 2020 - 2021

    News -

    We are delighted to share our Annual Report for 2020/21.

  15. Patient engagement at Northwick Park Hospital

    News -

    Read on for an example of Healthwatch in action, making sure patients are heard and working with healthcare providers to help bring change.

  16. Healthwatch Brent is under new management

    News -

    On 1st April 2021, The Advocacy Project was awarded the contract to manage Healthwatch Brent.

  17. Healthwatch Brent annual report 2020 - 2021

    Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021

  18. Q2 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  19. Governance and Prioritisation Process

    Report -

    Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first.

  20. Healthwatch Brent Strategy

    Report -

    Our strategy outlines how we will meet our aims and statutory roles

  21. Enter and View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  22. Privacy Policy

    Report -

    This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others.

  23. Communications and Social Media Strategy

    Report -

    Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders.

  24. Advisory Group minutes - August 2021

    Report -

    Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group

  25. Advisory Group minutes - September 2021

    Report -

    Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group

  26. Advisory Group minutes - November 2021

    Report -

    Minutes from the November 2021 meeting of Healthwatch Brent's Advisory Group

  27. Voyage 1 Care Home - Enter and View report

    Report -

    Part of our project looking at a number of care homes across Brent, with a particular focus on
    Adult Safeguarding

  28. Tower House Care Home - Enter and View report

    Report -

    Part of our project looking at a number of care homes across Brent, with a particular focus on
    Adult Safeguarding

  29. Parkside Reeson Care Home - Enter and View report

    Report -

    Part of our project looking at a number of care homes across Brent, with a particular focus on
    Adult Safeguarding

  30. Maternity Unit, Northwick Park Hospital - Enter and View report

    Report -

    Healthwatch Brent made a visit to the Maternity Unit at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving.

  31. Abbey Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Abbey Ward at Central Middlesex Hospital to engage with patients and carers to hear their views on the service they are receiving.

  32. Carroll Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Carroll Ward at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving.

  33. Hardy Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Hardy Ward at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving.

  34. Northwick Park Trauma and Orthopaedics Clinic - Enter and View report

    Report -

    Healthwatch Brent made a visit to the Trauma and Orthopaedics Clinic at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving.

  35. Willesden Community Rehabilitation Hospital - Enter and View report

    Report -

    Healthwatch Brent made a visit to the Willesden Community Rehabilitation Hospital to engage with patients and carers to hear their views on the service they are receiving.

  36. Arran Court - Enter and View report

    Report -

    Part of a planned strategy to look at a range of care and nursing homes within Brent to obtain a better idea of the quality of care provided.

  37. Avonhurst House - Enter and View report

    Report -

    Part of a planned strategy to look at a range of health and social care providers within Brent to obtain a better idea of the quality of care provided.

  38. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  39. Complaints policy

    Report -

    Download and view our complaints policy