1. Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
  2. Report -

    This repor gives a summary of our patient experience feedback from April - September 2021
  3. Report -

    Community groups in Brent gave feedback on the key priorities for the Joint Health & Wellbeing Strategy
  4. Report -

    A report looking at maternal wellbeing in Brent
  5. Report -

    Research into awareness of diabetes within Brent's diverse communities
  6. Report -

    A consultation with substance users to identify better ways of working with families and supporting children within their families
  7. Report -

    Research on dental hygiene amongst children under five years old in Brent
  8. Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021
  9. Report -

    Executive summary of quarterly monitoring report
  10. Report -

    Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first.
  11. Report -

    Our strategy outlines how we will meet our aims and statutory roles
  12. Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner
  13. Report -

    This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others.
  14. Report -

    Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders.
  15. Report -

    Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group
  16. Report -

    Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group
  17. Report -

    Minutes from the November 2021 meeting of Healthwatch Brent's Advisory Group
  18. Report -

    Part of our project looking at a number of care homes across Brent, with a particular focus on
    Adult Safeguarding
  19. Report -

    Part of our project looking at a number of care homes across Brent, with a particular focus on
    Adult Safeguarding
  20. Report -

    Part of our project looking at a number of care homes across Brent, with a particular focus on
    Adult Safeguarding
  21. Report -

    Healthwatch Brent made a visit to the Maternity Unit at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving.
  22. Report -

    Healthwatch Brent made a visit to Abbey Ward at Central Middlesex Hospital to engage with patients and carers to hear their views on the service they are receiving.
  23. Report -

    Healthwatch Brent made a visit to Carroll Ward at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving.
  24. Report -

    Healthwatch Brent made a visit to Hardy Ward at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving.
  25. Report -

    Healthwatch Brent made a visit to the Trauma and Orthopaedics Clinic at Northwick Park Hospital to engage with patients and carers to hear their views on the service they are receiving.
  26. Report -

    Healthwatch Brent made a visit to the Willesden Community Rehabilitation Hospital to engage with patients and carers to hear their views on the service they are receiving.
  27. Report -

    Part of a planned strategy to look at a range of care and nursing homes within Brent to obtain a better idea of the quality of care provided.
  28. Report -

    Part of a planned strategy to look at a range of health and social care providers within Brent to obtain a better idea of the quality of care provided.
  29. Report -

    Find out more about our commitment to equality and diversity.
  30. Report -

    Download and view our complaints policy