1. Summary of views on GP Hubs

    Report -

    In November and December 2014, Healthwatch Brent asked residents about their views on GP Hubs

  2. Survey of patients using A&E / UCC At Northwick Park Hospital

    Report -

    Healthwatch Brent gathered the views of 35 patients using A&E / Urgent Care Centre at Northwick Park Hospital in December 2014, and a further survey of 62 patients was carried out in February 2015.

  3. Shaping a Healthier Future, Northwick Park A&E

    Report -

    Summary of evidence regarding Shaping a Healthier Future (SaHF) and A&E in Northwick Park Hospital (NPH) and Central Middlesex Hospital (CMH)

  4. Young people in Brent and their mental health services

    Report -

    Healthwatch Brent asked young Brent residents about their views and experiences of mental health. Their views are recorded and reflected throughout this briefing.

  5. Concerns from Carers in Brent regarding Direct Payments

    Report -

    A request for clear and transparent answers to carers’ questions about Direct Payments.

  6. Tower House - Enter and View report

    Report -

    Part of a planned strategy to look at a range of care and nursing homes within Brent to obtain a better idea of the quality of care provided.

  7. Victoria Care Centre - Enter and View report

    Report -

    Part of a planned strategy to look at a range of care and nursing homes within Brent to obtain a better idea of the quality of care provided.

  8. Survey of patients using A&E / UCC at Northwick Park Hospital - response

    Report -

    Feedback provided by the Emergency Department Management team at Northwick Park Hospital

  9. Clarendon House - Enter and View report

    Report -

    Part of a planned strategy to look at a range of care and nursing homes within Brent to obtain a better idea of the quality of care provided.

  10. Ogilvy Court - Enter and View report

    Report -

    Part of a planned strategy to look at a range of care and nursing homes within Brent to obtain a better idea of the quality of care provided.

  11. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.

  12. Edinburgh House - Enter and View report

    Report -

    Part of a planned strategy to look at a range of care and nursing homes within Brent to obtain a better idea of the quality of care provided.

  13. Pregnancy in Brent: A review of women’s experiences

    Report -

    A review of women's experiences with maternity services in Brent

  14. Hospital patient discharge survey

    Report -

    Brent patients share their experience of being discharged from local London North West Healthcare NHS Trust (LNWHNT) hospitals.

  15. Meal times at Northwick Park Hopsital - Enter and View report

    Report -

    Healthwatch Brent initiated a project to find out the views of patients in Northwick Park Hospital on the standard of food and service.

  16. Dowland Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Dowland Ward at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving.

  17. Fredrick Salmon Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Fredrick Salmon Ward at St Marks Hospital to engage with patients and to hear their views on the service that they are receiving.

  18. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  19. Ambulatory Care at Northwick Park Hospital - Enter and View report

    Report -

    Healthwatch Brent made a visit to Ambulatory Care at Northwick Park Hospital to engage with patients and to hear their views on the service that they are receiving

  20. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  21. Jonson Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Jonson Ward which is an Intestinal failure unit at Northwick Park Hospital to engage with patients and hear their views on the service that they are receiving.

  22. Evelyn Ward - Enter and View report

    Report -

    Healthwatch Brent made a visit to Evelyn Ward which specialises in caring for patients with Orthopaedic
    trauma at Northwick Park Hospital to engage with patients and to hear their views

  23. Lee Valley - Enter and View report

    Report -

    Part of our project looking at a number of care homes across Brent, with a particular focus on
    Adult Safeguarding

  24. Mental Health Awareness Week

    Event -

  25. Self Care Week

    Event -

  26. Governance and Prioritisation Process

    Report -

    Healthwatch Brent makes its decisions in an open and transparent way and ensures the interests of the people of Brent are always put first.

  27. Maternal Mental Wellbeing in Brent

    Report -

    A report looking at maternal wellbeing in Brent

  28. Healthwatch Brent Strategy

    Report -

    Our strategy outlines how we will meet our aims and statutory roles

  29. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  30. Enter and View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  31. Privacy Policy

    Report -

    This Privacy Notice explains when and why we collect personal information about you, how we use it and the conditions under which we may disclose it to others.

  32. Communications and Social Media Strategy

    Report -

    Outlining how we will communicate with Brent residents, patients, partner organisations and other key stakeholders.

  33. Our impact

    Page -

    Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders.

  34. Healthwatch Brent is under new management

    News -

    On 1st April 2021, The Advocacy Project was awarded the contract to manage Healthwatch Brent.

  35. Patient engagement at Northwick Park Hospital

    News -

    Read on for an example of Healthwatch in action, making sure patients are heard and working with healthcare providers to help bring change.

  36. Healthwatch Brent annual report 2020 - 2021

    Report -

    Caring for our communities through COVID-19 - Healthwatch Brent annual report for 2020 - 2021

  37. Annual report 2020 - 2021

    News -

    We are delighted to share our Annual Report for 2020/21.

  38. Events

    Page -

    Take a look at our upcoming events or check out our selection of health and care awareness events you can support.

  39. Advisory Group minutes - August 2021

    Report -

    Minutes from the August 2021 meeting of Healthwatch Brent's Advisory Group

  40. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  41. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  42. Advisory Group minutes - September 2021

    Report -

    Minutes from the September 2021 meeting of Healthwatch Brent's Advisory Group

  43. Patient Experience Report April - September 2021

    Report -

    This repor gives a summary of our patient experience feedback from April - September 2021

  44. Brent Council’s Joint Health and Wellbeing Strategy - phase two consultation findings

    Report -

    Community groups in Brent gave feedback on the key priorities for the Joint Health & Wellbeing Strategy

  45. Q2 quarterly monitoring report, 2021-2022

    Report -

    Executive summary of quarterly monitoring report

  46. Healthwatch Brent welcomes new Chair

    News -

    We are pleased to introduce Shyama Perera as the new Chair for the Healthwatch Brent Advisory Group.