Deaf Awareness: rights and accessibility

Blog - 8 May 2025

For Deaf Awareness Week 2025, we want to reflect on insights from a workshop we hosted for Royal Association for Deaf people.
There is one lady in this picture. On the right hand side corner, we can see her shoulder and left side of her hair as she is facing a mirror. In the middle of the photo, there is a woman who has black hair with a fringe and she is smiling while practicing British Sign Language

Recently, we hosted a workshop at Chalkhill Community Centre for the service users at Royal Association for Deaf people (RAD). The goal of the session was to equip people with information regarding patient rights, the NHS complaints procedure, and wellbeing resources available in Brent.

 

What did we discuss?

The workshop was an opportunity to educate attendees on navigating the NHS complaints process. We mentioned organisations that can support individuals throughout the process, making sure that people are able to voice their concerns and have person-centred care. 

In addition, we shared information on the mental wellbeing and exercise opportunities in the local area. The group agreed that it is useful to consider health and wellbeing in a holistic way by considering all areas of health and barriers that can hold someone back.

 

 

 

"It's really frustrating as a deaf individual. I filled out an online webform for the GP, and I keep getting phone calls which I cannot attend to."

A, Brent resident and Royal Association of Deaf people service user

What support is available?

Check out our latest article, which shares information on Royal Association for Deaf people and a specialist advisor at Brent Hubs.

How does sharing your views make a difference? 

You might think your feedback doesn’t have the power to change how health and social care services run. We want to show you how that isn’t the case.

Find out more

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