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Advice and Information

Dental tools
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
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Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
Three Healthwatch staff members standing outside a hospital
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
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What should you expect from home care services?
Five things you should expect from home care, domiciliary care or help in the home.
29 August 2017
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The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
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Top 10 ways to get the most out of your next dental appointment
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.
29 November 2016
A nurse standing in a hallway in a hospital
Top tips to get the most out of your GP appointment
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.
25 November 2015

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